Terms of Service
By accessing the Akuuk POS system, you agree to be bound by these Terms together with our Privacy Policy.
If you do not agree to be bound by these Terms and/or our Privacy Policy, do not use, access and/or subscribe to the Akuuk POS system.
These Terms may be updated from time-to-time and the updated version will be effective as soon as it is accessible. You are responsible for the regularly reviewing these Terms so that you are aware of any changes to them.
KEY TERMS
1.1 In these Terms, the following words have the following meanings:
1.2 Words in the singular include the plural and in the plural include the singular.
1.3 The headings shall not affect the interpretation of these Terms.
1.4 References to Conditions are references to the numbered provisions of these Terms.
1.5 Unless a right or remedy of a party is expressed to be an exclusive right or remedy, the exercise of it by a party is without prejudice to that party's other rights and remedies.
1.6 Any phrase introduced by the words including shall be construed as illustrative and shall not limit the generality of the related general words.
2.1 If you wish to register to subscribe to the System, you must be entitled to represent your company or other organisation and bind them to these Terms. You must provide us with accurate and current information and if there is any change to the information that you provide to us, you must immediately update your account. At our request, you shall promptly provide written evidence of the validity of information that you provide to us.
2.2 You shall designate one contact as the responsible party for communication (the "System Administrator"). Your System Administrator may authorise Users to download and access the App subject to payment of the Fee for each active register.
You shall ensure that each User shall acknowledge the obligations and restrictions under these Terms and the Privacy Policy and agrees to comply with the same. You shall immediately notify us if you become aware of any breach of these Terms by any User. You shall be responsible for all access to and use of the System by Users.
You shall be responsible for ensuring the security and confidentiality of all log-on identifiers, including passwords, assigned to or created by you or any User to access or use the System. You acknowledge and agree that you are solely responsible for all activities that occur under such log-in identifiers. You shall promptly notify us upon becoming aware of any unauthorised access to or use the System, and provide all reasonable assistance to bring an end to such unauthorised access or use.
3.1 If you wish to access any Third Party Platform, you must have a fully paid up, current license from the relevant Third Party Platform Provider. You warrant and represent that you shall comply with the license terms set by Third Party Platform Provider. You shall immediately notify us if your license to access such Third Party Platform ceases for any reason whatsoever and you agree that in such circumstances, you shall cease to access the Third Party Platform and at our option we shall be entitled to terminate your subscription to the System.
3.2 If at any time a Third Party Platform Provider ceases to permit Akuuk to integrate with all or part of the Third Party Platform, you agree that we shall be entitled to amend your access to the System and the Third Party Platform accordingly. In such circumstances, we shall have no liability or responsibility to you in any manner whatsoever, including any obligation to refund any part of the Fee.
3.3 You agree that any Third Party Platform Provider shall be entitled to access your Customer Content and the System Content.
3.4 We shall not be liable for the acts or omissions of any Third Party Platform Provider including use of the Customer Content by any Third Party Platform Provider. In particular, Akuuk does not support credit or debit card processing that is not PCI compliant. Accordingly, any credit or debit card processing through a Third Party Platform is at the Customer's own risk.
4.1 Subject to these Terms and receipt of the Fee, Akuuk grants you the non-exclusive, non-transferable right and license to download, access and use the System for your lawful, business purposes. You may only download and use the App on a Device.
4.2 Only your Users shall be entitled to exercise the rights granted to you under Condition 4.1 and you have no right to sub-license your rights under Condition 4.1.
4.3 You shall comply with all reasonable instructions of Akuuk relating to the System. Akuuk may, at its sole discretion, provide upgrades and new releases of the System from time-to-time and shall use its endeavours to provide 48 hours notice of any changes to the System.
4.4 If at any time your access to and/or use of the System is excessive and as a result impacts on other clients' ability to use the System, we shall notify you accordingly and you shall promptly take appropriate steps to remedy such use.
4.5 You shall not, and shall not permit or assist any third party to:
4.6 You agree that we shall be entitled to record your access and use of the System for the purposes of diagnosing and fixing problems, training and support. We may transfer such records to third parties for the purposes of analysis and processing. No Personal Data shall be included in the records that we transfer to third parties, and we shall use reasonable endeavours to ensure that such third parties keep all such records confidential.
5.1 Akuuk shall use reasonable endeavours to make the System available at all times, but the Customer acknowledges that there may be occasions when access to the System may be interrupted, including for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment. Akuuk shall use reasonable endeavours to comply with the Service Level Agreement for the System.
5.2 Subject always to Conditions 6 and 11, we agree to use our reasonable endeavours to keep secure the System and your Customer Content and we shall promptly notify you if there is any loss of your Customer Content at any time.
5.3 Akuuk reserves the right to remove any content or features from the System for any reason, without prior notice, and shall have no liability or responsibility to the Customer in any manner whatsoever in such circumstances, save to refund pro-rata any Fees paid in advance in respect of any significant content or features suspended or stopped that you previously accessed and used. We shall calculate such pro-rata refund at our sole discretion, provided that we shall act reasonably in doing so.
6.1 You warrant and represent that the Customer Content will not:
6.2 You further warrant and represent that you shall use industry standard virus detection software to try to block the uploading of Customer Content that contains viruses or other malicious code.
6.3 Akuuk is not responsible and accepts no liability for Customer Content. Akuuk does not actively monitor any Customer Content, but you agree that at any time Akuuk shall be entitled to delete any Customer Content that Akuuk reasonably believes is in breach of Condition 6.1.
6.4 You grant to us a non-exclusive, worldwide, royalty-free right, together with the right to sublicense to Third Party Platform Providers, to reproduce all IP Rights in the Customer Content for the purposes of these Terms and in order to make the System including the Third Party Platforms available to you. If you wish to terminate this license and request that we delete your Customer Content at any time you should exercise your right to terminate your subscription under Condition 12.
6.5 In the event of any loss or damage to Customer Content, your sole and exclusive remedy shall be for Akuuk to use reasonable commercial endeavours to restore the lost or damaged Customer Content from the latest back up of such Customer Content maintained by Akuuk. You acknowledge and agree that this process will overwrite the Customer Content stored on the System prior to the restoration. Accordingly, you shall separately maintain up-to-date copies of the Customer Content.
6.6 You agree that much of the System Content that you access is based on and reflects the information in the Customer Content. Accordingly, you must make sure that the Customer Content is accurate and complete. You agree to review the System Content before you use it, and you shall notify Akuuk of any errors in the System Content. We shall promptly amend such errors, except where such errors arise as a result of any information in the Customer Content. We shall have no liability for any errors in the System Content based on the Customer Content.
6.7 If your Customer Content includes Personal Data, you shall notify us of the subject matter of the Personal Data and the categories of data subjects. We shall process the Customer Content for the duration of your access to the System and only for the purposes of your access to the System. You warrant that in providing Personal Data to us:
6.8 If and to the extent we are deemed to be a processor of the Personal Data as defined in the Data Protection Legislation, we shall:
7.1 Any free trial that we may offer from time-to-time begins on the date that the first System Administrator registers with the System. On completion of any free trial, if you wish to continue to use the System, you shall provide us with your payment details and we shall charge you the Fee.
7.2 If at any time you fail to pay an instalment of the Fee by the due date, we reserve the right to:
7.3 You acknowledge and agree that we shall be entitled to increase the Fees at any time on written notice to you. Your continued access and use of the System shall constitute your acceptance of the increased Fees.
8.1 You agree that no IP Rights that subsist in the System shall transfer to you under these Terms. We acknowledge that you retain the IP Rights in the Customer Content.
8.2 You grant to Akuuk the right and license to use your name and any associated logo in any and all promotional and marketing materials, including online materials.
8.3 You shall promptly notify Akuuk of any claim, notification or allegation that you receive that your use of the System infringes the IP Rights of any third party (a Claim). You shall:
8.4 On receipt of a notice under Condition 8.3, Akuuk shall at its sole expense either procure for the Customer the right to continue accessing and using the System or modify or replace the infringing part of the System without to avoid the infringement.
9.1 Confidential Information shall mean all information whether written or oral and in whatever medium and relates to the business, products, financial and management affairs, customers, employees or authorised agents, plans, proposals, strategies or trade secrets disclosed by one party (the Disclosing Party) to the other party (the Receiving Party).
9.2 The Receiving Party shall not, and shall ensure that its employees shall not, use copy or disclose any of the Confidential Information of the Disclosing Party except to carry out its obligations and exercise its rights under the Conditions.
9.3 The Receiving Party shall only disclose the Disclosing Party's Confidential Information to those of its employees to the extent that they need to know the same in order to carry out its obligations under the Conditions and where those employees are bound by written obligations of confidentiality and non-use and such obligations apply to the Confidential Information disclosed to them.
9.4 The provisions of Conditions 9.1, 9.2 and 9.3 shall not apply to any Confidential Information which:
10.1 Each of the parties represents, warrants and undertakes that:
10.2 Subject to these Terms, Akuuk warrants that it shall:
10.3 You warrant and represent that you are not a consumer and that you are acquiring the right to access and use the System for the purposes of a business. Accordingly, to the maximum extent permitted by law, any statutory consumer guarantees or legislation intended to protect consumers in any jurisdiction does not apply to the license of the System and/or these Terms.
11.1 YOU ACKNOWLEDGE THAT THE SYSTEM IS PROVIDED FOR INFORMATION ONLY AND SHOULD NOT BE RELIED ON AS TAX, ACCOUNTING, LEGAL OR FINANCIAL ADVICE, RECOMMENDATION, ARRANGEMENT OR OPINION.
11.2 DURING YOUR FREE TRIAL, YOU AGREE TO USE THE SYSTEM TO ENSURE THAT IT IS FIT FOR YOUR PURPOSES AND OF SATISFACTORY QUALITY. IF YOU DO NOT SO AGREE, YOU SHOULD NOT PURCHASE A SUBSCRIPTION TO THE SYSTEM. ACCORDINGLY, THE SYSTEM IS PROVIDED ON AN “AS IS” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW AND SUBJECT TO CONDITION 10, ALL IMPLIED WARRANTIES, TERMS AND CONDITIONS RELATING TO THE SYSTEM (WHETHER IMPLIED BY STATUTE, COMMON LAW OR OTHERWISE), INCLUDING ANY WARRANTY, TERM OR CONDITION AS TO ACCURACY, COMPLETENESS, SATISFACTORY QUALITY, PERFORMANCE, FITNESS FOR PURPOSE, AVAILABILITY AND NON-INFRINGEMENT ARE EXCLUDED.
11.3 AKUUK WILL NOT BE LIABLE, IN CONTRACT, TORT (INCLUDING NEGLIGENCE), UNDER STATUTE OR OTHERWISE, AS A RESULT OF OR IN CONNECTION WITH THE SYSTEM FOR ANY:
11.4 AKUUK'S AGGREGATE LIABILITY TO THE CUSTOMER UNDER THESE CONDITIONS OR OTHERWISE IN RESPECT OF THE SYSTEM SHALL BE LIMITED TO THE FEES RECEIVED BY AKUUK FROM THE CUSTOMER FOR THE SYSTEM DURING THE 6 MONTHS BEFORE THE DATE THE CLAIM AROSE.
11.5 Nothing in these Terms shall limit or exclude a party's liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other loss that cannot lawfully be excluded or limited.
12.1 Subscription to the System is either on the basis of a rolling 30-day subscription or a 12-month subscription. At the end of each subscription term, your subscription to the System shall automatically renew on the same duration, unless before the end of the then current subscription, you notify Akuuk at support@akuuk.com that you wish to terminate the subscription, provided that no refund of any Fee paid shall be due to the Customer following such termination. For the avoidance of doubt, you cannot terminate automatic renewal of a subscription by telephone.
12.2 Either party may terminate their subscription to the System, at any time, immediately by giving the other written notice if the other:
12.3 On termination of subscription to the System for any reason:
12.4 The following Conditions shall remain in force notwithstanding termination: Conditions 6.1, 6.2 (Customer Content), 8.1, 8.2 (IP Rights), 9 (Confidential Information), 10.1, 10.3, 10.4, 10.5 (Warranties), 11 (Disclaimer, Limit of Liability), 12.3, 12.4 (Termination), 14 (Dispute Resolution), 15 (General) and 16 (Governing Law & Jurisdiction).
13.1 For the purposes of this Condition 13, an event of Force Majeure means any event beyond the reasonable control of either party, including change in laws or regulations, war, invasion, armed conflict, terrorism, strike, lock-out, labour dispute, failure of suppliers or subcontractors, riot, civil commotion, accident, act of God, fire, flood and storm.
13.2 If a party is prevented, hindered or delayed from or in performing any of its obligations under this Agreement by an event of Force Majeure, the affected party's obligations under this Agreement are suspended without liability while the event of Force Majeure continues and to the extent that it is prevented, hindered or delayed.
13.3 If performance of any obligation under this Agreement is prevented, hindered, or delayed due to an event of Force Majeure either party shall be entitled to terminate these Terms on written notice to the other party.
13.4 The provisions of Condition 13 shall not be relied on in relation to the inability to pay any Fees due under these Terms.
14.1 If a dispute arises between the parties under these Terms, then within 5 Working Days of the dispute arising, the dispute shall be escalated by each of the parties to a director. If the directors are unable to resolve the dispute within 10 Working Days, then the directors shall refer the dispute to the chief operating officer, or such person of equivalent seniority.
If such persons are unable to resolve the dispute within a further 10 Working Days, then the parties shall be entitled to pursue legal action under Condition 16.
14.2 Nothing in Condition 14.1 shall prevent a party taking action under Condition 16 in respect of misuse of the System.
15.1 These Terms contain the entire agreement of the parties with respect to the access to the System and supersede all prior agreements and representations, standard conditions or other implied conditions, whether written or oral, with respect to the subject matter of these Terms.
15.2 The Customer shall not assign or delegate its rights or obligations under these Terms, in whole or in part, to any third party by operation of law or otherwise, without the prior written consent of Akuuk. Any attempted assignment or delegation that does not comply with this Condition 15.2 shall be of no effect.
15.3 Any failure to enforce any provision of these Terms shall not constitute a waiver thereof or of any other provision.
15.4 If any provision of these Terms is found to be unenforceable, the remainder shall be enforced as fully as possible and the unenforceable provision shall be deemed modified to the limited extent required to permit its enforcement in a manner most closely approximating the intention of the parties.
15.5 Nothing in these Terms shall create or imply an agency, partnership or joint venture between the parties. Neither party shall act or describe itself as the agent of the other party nor shall either party have or represent that it has any authority to make commitments on behalf of the other.
16.1 These Terms are governed by and will be construed in accordance with the laws of Nigeria.
16.2 The parties submit to the exclusive jurisdiction of the courts of Nigeria in relation to any legal actions or proceedings arising out of or in connection with these Terms, save that this submission will not preclude any party from applying to any other court having jurisdiction for urgent or interim relief in aid of proposed or pending proceedings in FCT.
17.1 We both acknowledge that these Terms are concluded between you and us only, and not with Apple or Google, and therefore, we, not Apple or Google, are solely responsible for the App and the content of the App.
17.2 The license granted to you for the App is limited to a non-transferable license to use the App on a device that you own or control and as permitted by the Usage Rules set forth in the App Store Terms and Conditions.
17.3 We, not Apple or Google, are solely responsible for providing any maintenance and support services with respect to the App, as specified in these Terms. We both acknowledge that Apple or Google has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
17.4 We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed in these Terms. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple or Google, and Apple or Google will refund the purchase price (if any) for the App to you. To the maximum extent permitted by law, Apple or Google will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
17.5 We both acknowledge that we, not Apple or Google, are responsible for addressing any claims by you or any third-party relating to the App or your use or possession of the App, including, but not limited to (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation.
17.6 We both acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringes that third-party's intellectual property rights, we, not Apple or Google, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.
17.7 We both acknowledge and agree that Apple or Google, and Apple's or Google's subsidiaries, are third-party beneficiaries of these Terms, and that, upon acceptance of these Terms, Apple or Google will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.